Customer trust central to payment ecosystem, says Flutterwave | The Guardian Nigeria News - Nigeria and World News

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Flutterwave’s Head of Risk, Africa, Emmanuel Efenure, has said fintech companies and banks are in the business of trust-building as they build more financial solutions that enable payments. He added that creating a successful payment ecosystem that protects consumers and enables businesses to thrive requires all stakeholders including regulators work together towards strengthening consumers’ trust. Efenure said […]

Flutterwave’s Head of Risk, Africa, Emmanuel Efenure, has said fintech companies and banks are in the business of trust-building as they build more financial solutions that enable payments. He added that creating a successful payment ecosystem that protects consumers and enables businesses to thrive requires all stakeholders including regulators work together towards strengthening consumers' trust.

Efenure said this while participating in a panel session at the annual conference of the Committee of e-Business Industry Heads conference themedOther panellists were Niyi Toluwalope, CEO of eTranzact, ably represented by the Head of Risk and Information Management, Edward Onyenweaku; and Griffith Ehebha, Executive Vice President, Risk and Information Security at Interswitch Group. The panel discussion focused onThe keynote speaker for the session was Dr.

The moderator Ajibade Laolu-Adewale, Secretary of Emerging Payments and Technologies at CeBIH, opened the panel discussion by emphasizing the importance of stakeholder management as a vital tool in combating and curtailing fraud in all its forms. He said that the 238% increase in cyberattacks in the global financial sector in 2020, is a vivid reminder. He also added that N3.5 billion was lost to fraud-related incidents by financial institutions in Nigeria between July and September 2020, according to data from NIBSS.

 

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