Coinbase Global Inc cannot force former customers to use private arbitration rather than the courts to resolve claims over a Dogecoin sweepstakes the cryptocurrency exchange ran, a U.S. appeals court ruled on Friday.
Each of the users had agreed to the company's user agreement to create an account, which included a provision requiring them to pursue any disputes in arbitration. Business groups say arbitration is more efficient than suing in court. Plaintiffs' lawyers say arbitration favors companies and that consumers are better off in court.
David Harris, the users' lawyer, said they were pleased with the ruling. Coinbase declined to comment.
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