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Student-loan company's 'abysmal servicing' needs investigation: Menendez

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A student-loan company's 'abysmal servicing' for public servants requires a federal investigation, a Democratic lawmaker says

One student-loan company is responsible for the entire debt portfolio for public servants — and its track record managing communications with those borrowers is far from adequate, a Democratic lawmaker says.

"I continue to hear from my constituents about customer service issues with MOHELA ," Menendez told CFPB Director Rohit Chopra.

 

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