Apple talking to 911 call centers about crash-detection feature

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Apple is reportedly talking with emergency call centers amid complaints that skiers' iPhones and Apple Watches keep triggering 911 calls

Apple is reportedly talking with emergency call centers that say they are dealing with an increase in automated 911 calls due to its crash-detection feature on iPhones and Apple Watches.that it's getting feedback from emergency call centers who have seen a spike in automated emergency calls, but didn't specify if or how the feature will be updated to better prevent accidental 911 calls in the future.who have newer Apple devices with its crash-detection feature.

Skiers whose devices accidentally make the emergency calls don't usually respond because they don't know they made a 911 call, Butterfield said, adding that they usually respond that they were just skiing and are"fine" when the emergency center calls them back. Crash detection technology is in the iPhone 14 and 14 Pro, and the Apple Watch Series 8, SE, and Ultra.

Butterfield said she wants skiers to keep the feature turned on in case they do end up in a crash or accident.

 

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