Live Nation CFO defends Ticketmaster, blames bots for Taylor Swift debacle

WASHINGTON, Jan 23 - Ticketmaster learned "valuable lessons" when the Taylor Swift concert tickets sale last year was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday.

Ticketmaster has come under harsh criticism from fans and lawmakers, accusing it of having too much control over the market for concert tickets. At the time, Swift said it was "excruciating" for her to watch fans struggle to secure tickets and that she had been assured that Ticketmaster could handle large demand.

Berchtold's testimony said Live Nation has invested over $1 billion over the years to improve Ticketmaster. "As Live Nation leverages its power across the concert ecosystem to increase its profits, concertgoers see higher prices, and artists experience challenging touring dynamics," Lawrence wrote in a New York Times essay last month. "Whether it meets the legal definition of a monopoly or not, Live Nation’s control of the live music ecosystem is staggering."

They should just blame Taylor, nobody old enough to care likes her.

Maybe the CFO needs to have a convo w/ the CTO about bot detection? 🤔😭

You’re telling me Live Nation is backing up Ticketmaster? Can’t believe you’re telling me this

She is horrible.

Live Nation = Ticketmaster. Of course, they defend their company.

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Congress set to question Ticketmaster in wake of Taylor Swift ticket dramaCongress set to question Ticketmaster over business practices in wake of Taylor Swift ticket drama. Senate Judiciary Committee set to hold hearing on Tuesday. Great news! Thanks for sharing. Sadly, regardless of the outcome, I will still be without Taylor Swift tickets after many attempts to legitimately buy them. Ticketmaster doesn't just exert influence, it controls a massive majority of the market. 'Ticketmaster's portfolio includes Front Gate Tickets, TicketWeb, Universe, IOMEDIA, and Elevate.' (from LiveNation's site ... also owned by Ticketmaster) As our nation dangles on the precipice of destruction, Congress addresses concert ticket sales. Fiddling while Rome burns.
Source: kgun9 - 🏆 584. / 51 Read more »

Ticketmaster blames bots, learns lessons from Taylor Swift concert sale -testimonyTicketmaster learned 'valuable lessons' from the Taylor Swift concert tickets sale last year that was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday. Where were the lessons Ticketmaster learned after PearlJam testified to Congress in 1994? … and repeats the same for Madonna’s concert in Toronto. 🙃 Bots were responsible for assigning more presale codes than there were tickets? It was bots who designed a presale system where the code wasn't needed until checkout, leading to thousands more in the queue than allowed, thus breaking the site?
Source: Reuters - 🏆 2. / 97 Read more »