Ottawa restaurants reacting to changing industry with private-only venues, robot servers

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Two Ottawa restaurants are taking new approaches to a changing industry. One is only offering private bookings now, while another has a robot waiter.

Playback restaurant on Bank Street is breaking the mold in the food industry by taking a new approach to their business.

"We're leaving it entirely in the hands of the customer in terms of what they want to do," says Jackson."You want to bring in pizza from next door down the way? Go for it. You want to do a full, three-course catered thing? You work with your caterer and you can make that happen." Lifestyle spokesperson Lisa Raffaele says the pandemic has put a spotlight on the importance of the customer experience.

 

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Why would anyone pay for this when they can do this in the comfort of their home at fraction of the price. Good luck!

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