that will help salespeople, customer service agents, and marketers in their daily work. The new service makes use of generative AI’s capacity to produce text or other information after learning from databases of data gathered from the internet.Numerous leading technology companiesin the generative AI hype since the launch of OpenAI’s ChatGPT chatbot.
To prevent Einstein GPT’s capabilities from misleading people, Salesforce is taking a number of measures. For instance, the business has reduced the range of data that can impact the chatbot’s response. Salesforce is likely hoping toA chat box that uses technology to write an answer to a question based on data already stored in Salesforce is one of the key features that the company is introducing in Service Cloud.
Marc Benioff, CEO of Salesforce, expressed his enthusiasm for AI’s potential 14 times during last week’s earnings call. “In combination with our Data Cloud and deeply integrated with Customer 360, including Tableau, MuleSoft and Slack, Einstein GPT will open the door to the next level of intelligence and drive digital transformations in our new AI world,” Benioff said in a statement about the new chatbot.
Salesforce began collaborating with OpenAI’s language models more than a year ago, but the buzz surrounding the project hastened the process of granting customers early access to the new features. Additionally, Salesforce is promoting a brand-new ChatGPT app for Slack that can show data derived from Salesforce. The app was created by OpenAI, which has been using it for a while now.
No Doubt Salesforce is WOKE. Investors can easily do better.
Wonder what pronoun it will use ?
Great way to lose customers, lol
If you wasn't woke you wouldn't be doing such bad business.. go woke you will go broke 💯😎🤫
-- Woke software giant Salesforce Uh. They sell stuff. They know how to keep customers' shipping addresses straight from your billing addresses and maintain accounts receivable. Keep track of customer service requests. No, not the only company that does that, but far from woke.
Well damn. You just know this stupid chat bot will be woke, and won't let the customer service agents use the N-word.
Breitbart, I have to disagree with your calling Salesforce a woke company. I just have not seen it. Five activist groups are attempting to think that they are affecting Mark's decisions.
Doesn't he mean replace salespeople and customer service agents with AI?
We all know he’s a potential Groomer!
So happy I do not ever use Salesforce and never would.
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