“It is a different scenario,” said Kelly Yeates, vice president of service operations at Insperity, which handles HR functions for 11,000 North American clients. “You are dealing with folks who know all the inside scoop, and they’re the first to start reading the tea leaves.” Adds Harvard Business School professor Sandra Sucher: “HR is closest to the sausage making.
It’s not hard to see how companies justify a reduced need for HR reps. Along with fewer new hires to recruit and show the ropes, cost-conscious organizations are also trimming budgets for workplace programs including diversity, leadership training and well-being. “I’ve seen more angst among DEI practitioners,” said Yeates, recalling a recent conversation where a diversity staffer asked her for help in acquiring new skills as she feared for her job.
Still, that doesn’t remove the pain and suffering of getting sacked, which can be especially jarring for those in HR.
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