IKEA also will open nine Plan & Order locations, places where shoppers can get advice and help with large or complicated projects such as kitchen or bathro0m installations, or other interior design consultations.... [+]Nine hundred new pickup locations for online orders are also in the works, to make pickups easier for customers who don’t live close to a store.
Since opening its first U.S. store in Plymouth Meeting, Pennsylvania in 1985, IKEA has proceeded cautiously in terms of store openings for much of its 38 years here. That gives it the confidence that there still is room for growth, Quinones said. Going forward, the stores will be the centerpiece of the omnichannel shopping experience, he said.
The Queens store, which opened in early 2021, was part of a global test of smaller format stores, he said. That store “really helped us to learn what the future of IKEA looks like,” he said.in January that it had sales of $5.9 billion in fiscal 2022, with 69 million visitors in its stores and 494 million online visits.
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