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IBM could replace 7,800 jobs with artificial intelligence, CEO says

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IBM Corp. said it expects to pause hiring for jobs that artificial intelligence could do, indicating that the technology is beginning to disrupt how humans work. Arvind Krishna, the company’s chief executive, estimated up to 7,800 jobs could be affected.

While the products’ creative outputs have been lauded, they’ve also brought worry that rote administrative jobs will be replaced. Goldman Sach’s March report predicted 18 percent of work worldwide could be computerized, with white-collar workers more at risk than manual laborers.

Using jobs data in both the United States and Europe, report writers found that roughly two-thirds of current jobs are exposed to some degree of AI automation, and that generative AI could substitute for up to one-fourth of current work done by humans.

Davenport, of Babson College, said AI will likely affect how people do their jobs, but predictions saying it will put thousands of people out of work seem exaggerated. “We just have a poor record of predicting what jobs will go away,” he said.

 

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