It also piloted a four-day work week that has been expanded because the happiness survey and chats with staff have shown it’s a hit.
They started the interviews a few years ago because they wanted to build on data they were already collecting by measuring engagement, which they thought would help indicate whether people intend to stick around. Hammond was hired as a sole proprietor on a six-month contract with no benefits. She took the job because it was a way back to working after 15 years raising kids.
“The worst thing that they were going to say to me was no, but I found that if I didn’t ask, I wouldn’t receive,” she said.
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