Moms buy Taylor Swift tickets through StubHub, but company doesn't really have them

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'I just wanted to take my kid to see Taylor Swift. You know, I'm not trying to make money. I'm not gonna try to sell them. I just want to take my kid to see the show,' said the Sunnyvale mom.

Their moms decided to take the girls to see the superstar on her new tour, but it had sold out instantly. Schuman's mom Isabelle went on the StubHub secondary market six months ago, and scored four tickets to the Los Angeles show.

"They were disappointed. Sad. We had a whole trip planned," said Isabelle. "Why did I buy my ticket six months ago? There's no guarantee." "The girls were psyched. We're like, 'Yes! We're going to see Taylor Swift. This is great. She's ecstatic,'" said Lieberman."We know you bought these tickets, but we're sorry, they don't have them. And so too bad. And we were like, 'What?'" said Lieberman.After concert is postponed three times, ticket refund gets lost between seller and bank

"They really had no explanation for why this was allowed to happen. And I was like, 'But we paid for them.' Meaning to me, once you take my money, the transaction is complete," said Lieberman.

 

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