Two firms specializing in artificial intelligence — UiPath and Twilio — are being underappreciated by investors, according to Frank Downing of Ark Investments. UiPath, a business process automation firm, is one of the companies that Downing views as overlooked. The firm develops software that automates manual workflows at large enterprises, which Downing suggests could be significantly boosted by large language models like those made by OpenAI, the firm behind ChatGPT.
line Twilio Twilio, a cloud communications platform founded in 2008, was also flagged by Downing as a potentially undervalued stock. Twilio acts as a communication medium between businesses and their customers and is often the backbone of call center and customer service software. Downing explained that Twilio's access to vast customer data would enable it to deploy large language models that make their messages "more personalized" and "impactful.
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