Vanguard head of talent acquisition shares favorite interview question

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I'm the head of talent acquisition at Vanguard. Here are the 3 things I look for in candidates and my favorite interview question to ask.

This as-told-to essay is based on a conversation with Tiffany Haley, head of global talent acquisition atfrom Malvern, Pennsylvania about how to get a job at Vanguard. It's been edited for length and clarity.

For example, we actively recruit candidates just starting out in their careers from colleges and universities across the country for our corporate internship program. We also hold what we call EXPLORE Days, which provide an opportunity to experience our unique culture and network with leaders across our businesses to gain an understanding of what sets us apart as a long-term career destination.

Having an authentic conversation with a candidate creates a connection that goes deeper than"can this person perform the tasks successfully." When a candidate lights up talking about a topic, you've entered new territory for a conversation that can tell you so much more than bullets on a resume. For example, we often interview candidates for our information technology division who might not be fully versed in all of the technologies Vanguard uses to power our business. But when I hear a candidate express their enthusiasm for broadening their skillset by learning a new application or coding language, my ears perk up.

A candidate might not have all the skills required for a particular role, but if they're able to provide stories and examples of how they helped drive a positive outcome, achieve a goal, or cultivate a mission, that can be especially memorable. The most important question I want candidates to reflect on is arguably simple but powerful and telling: What motivated you to apply for this role?

 

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