In a world where climate change is increasingly apparent, we all encounter people who are changing their behavior to help protect the environment: People who cycle to work to avoid consuming fuel, carry their own cutlery to avoid using disposable plastic forks, or hang onto their recyclable waste, bypassing trash cans until they can find a proper place to recycle it.
There’s no question that consumers are becoming more concerned about environmental issues, if only because they are hitting people at home. A recentfound that 71% of Americans have experienced an extreme weather event in their community within the past year. Coming face-to-face with climate change has now led 52% of Americans to say they are “extremely or very concerned” about the impact of climate change, according to Bain Consumer Lab’s study of nearly 4,000 U.S.
To understand the landscape and biggest opportunities for consumer goods companies and retailers, Bain’s recent survey of U.S. consumers looked at such factors as their concern about climate change and the number of lifestyle changes made for sustainability reasons. Our research enabled us to identify five well-defined segments, all of which span age and income levels:These consumers don’t believe that the climate is changing. As such, they do not engage with ESG and do not intend to.