More than two years after it formed, the Oversight Board says that its recommendations have helped make Meta’s rules more transparent to its users, though the company still needs to improve in some key areas. The board, which is made up of nearly two dozen experts in human rights and free speech, published its annual report covering its work and interactions with Meta over the last year.
The report also highlights areas where its members believe Meta can improve. According to the report, Meta reversed its initial moderation decision in almost two-thirds of cases they were picked for the Oversight Board’s shortlist, which “raises wider questions both about the accuracy of Meta's content moderation and the appeals process.”
The board also points out that it’s been more than two years since it first recommended the company better align its policies between Instagram and Facebook, but that the company has “repeatedly pushed back the deadline” for doing so. The group also takes issue with Meta’s refusal to translate internal guidelines for its content moderators into their native languages. Meta has contended that all its moderators are fluent in English so the step is unnecessary.
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