has set a legal precedent that leaves tens of thousands of properties in the city"effectively exempt from regulatory oversight," critics say.in response to an application made by a Toronto property owner and Airbnb host, resulted in the eviction of a Swiss family who'd been living in the home since last summer.
Ning said she and her family live in Switzerland but are in Toronto while her husband, Antoine Kernen, is doing a sabbatical at York University for nearly a year. The issue, the pair said, was that Airbnb's platform gives the renter 24 hours to respond to a termination request, and if the renter does not, it is registered as accepted and the rental gets cancelled. Airbnb confirmed the reservation at the home ended on Jan. 31, 2023.
Porter said that sorting it out through Airbnb's customer service centre was very difficult. The pair didn't accept any money after the listing was terminated, worried that taking payment would legally start a tenancy when they were trying to move back into their home.