Intercom had attributed the change in policy on Pride to a desire to focus solely on building the business, leading to a pullback in support for employee-focused initiatives, including the employee resource groups.
Speaking to staff, Mr McCabe acknowledged that the policy had been poorly communicated. He described the decision to remove flags from the Dublin office as “knee jerk” and “too hasty”. The chief executive denied that the company had cancelled all its Pride support, following reports in The Irish Times that the company had pulled back its public support for the event, noting there had been some internal events and “Pride swag” that had been approved.
“The essence of Pride is a vehicle for celebrating acceptance … it’s a sentiment I and all of the Intercom senior leaders support,” he said.In a previous staff meeting, excerpts of which were shared with The Irish Times, Mr McCabe said the decision not to support Pride outwardly was “tough” as the company had previously been supportive of the event.
He also encouraged staff who had concerns to contact him, saying his direct messages and Slack were open.