However, some companies are taking this too far by prioritizing politeness over constructive criticism, according to West.
"What ends up happening is, we've somehow pitted niceness against clear communication and confrontation, even when it's necessary," she explained to CNBC."There's this false dichotomy of: If you're critical, that means you are toxic. Positive feedback? That's what people want.
Generic, friendly remarks like"they're lovely" about colleagues could suggest that there isn't room for honesty and candidness, according to West. because it promotes the mindset of sacrificing your well-being for your job. of employees in the past year, workers have become disenchanted with the idea of loyalty toward organizations. as seen by the layoffs, but also because a lack of boundaries may infringe on your mental health and wellbeing.
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