, said the EV maker rigged the range-estimating software on the cars' dashboards. Instead of displaying the true driving range, the software provided a"rosy" projection of how far cars could drive before needing to be recharged, the report said. the cars face in comparison with gas vehicles.around 10 years ago, according to Reuters. The news agency said it couldn't determine if the algorithms were still in use.
As a result, the company was inundated with complaints and service appointments from drivers who expected a longer driving range, several sources told Reuters. To suppress the volume of these complaints the automaker created a secret"Diversion Team" in Las Vegas to cancel appointments, Reuters reported, citing sources familiar with the matter.
The team was tracked by the number of appointments they diverted each day and often closed hundreds of cases a week. In most cases, the cars likely did not need to be repaired; their performance had merely been overstated. Tesla did not immediately respond to Insider's request for comment, made outside of normal working hours. The company did not provide Reuters with a comment on the report.and Tesla has been one of the frontrunners in terms of"miles per fill-up."Subscribe to push notifications