Ericsson to lay off 750 North American workers, shut down field service operations

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The Swedish telecommunications company with its North American business headquartered in Plano, is set to shut down its self-provided U.S. field services...

The firm also has a Center of Excellence, or a tower climbing training facility, in Lewisville, where trainees learn field installation and network integration. It’s also where they test to see if they’re fit for the job, as tower climbing requires technicians to scale hundreds of feet while carrying more than 50 pounds of equipment in strong winds.

In a filing with the Texas Workforce Commission, Ericsson said the telecommunications industry, like other sectors, has faced that’s reshaped business. In order to respond to changing market conditions, the company said it is modifying how it provides and operates services.Ahead of the decision to shut down self-performed field service operations, contractors fulfilled more than 80% of the company’s work, according to aThe telecom company has worked with contractors since the start of its field service delivery business in 2015.

“This strategic change will provide added flexibility, reduce costs and simplify our operations, allowing us to operate more efficiently and better serve the changing needs of our customers,” the company stated in its WARN notice.FCC commissioner Brendan Carr did a controlled descent while touring Swedish telecom company Ericsson's tower training facility in Lewisville in 2019.

The company saw an expected, but sharp decline in sales in North America as the build-out pace for wireless phone and data networks moderated and customer inventory levels were reduced, according to its second-quarter financial report.

 

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