California Couple Loses Homeowners' Insurance After Draining Their Swimming Pool to Save Water

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'It's just very easy now for them to put a customer in the discard pile based on this tech information that they're using and buying. So far it's not really helping the consumer,' said one consumer advocate.

Nadeau sent invoices to a local agent showing he had a new roof installed on his home seven years ago and a $4,000 upgrade just last March. He also sent photos of the finished roof.

AAA cited a puzzling reason for not renewing Marilyn Smith's policy. She and her husband had drained their swimming pool to conserve water -- during the drought. Now they use the empty pool like a hothouse to grow potted tomatoes and lettuce. But the AAA notice said the pool showed signs of "deferred maintenance."

CSAA Insurance Group, the parent of AAA, said: "CSAA Insurance Group has provided homeowners insurance to AAA members in Northern California for more than 40 years. Over that time, we've helped thousands of AAA members recover from home damage and disasters. To continue offering industry-leading insurance coverage, we must periodically evaluate our exposure to risk.

 

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California Couple Loses Homeowners' Insurance After Draining Their Swimming Pool to Save Water'It's just very easy now for them to put a customer in the discard pile based on this tech information that they're using and buying. So far it's not really helping the consumer,' said one consumer advocate. Nadeau sent invoices to a local agent showing he had a new roof installed on his home seven years ago and a $4,000 upgrade just last March. He also sent photos of the finished roof. 'We've lived in this house for 50 years and have maintained our roof in a very effective way. So to have an insurance company telling me that I'm not doing my job is a little bit annoying,' Nadeau said.
Source: ABC7 - 🏆 67. / 68 Read more »

California Couple Loses Homeowners' Insurance After Draining Their Swimming Pool to Save Water'It's just very easy now for them to put a customer in the discard pile based on this tech information that they're using and buying. So far it's not really helping the consumer,' said one consumer advocate. Nadeau sent invoices to a local agent showing he had a new roof installed on his home seven years ago and a $4,000 upgrade just last March. He also sent photos of the finished roof. 'We've lived in this house for 50 years and have maintained our roof in a very effective way. So to have an insurance company telling me that I'm not doing my job is a little bit annoying,' Nadeau said.
Source: ABC7NY - 🏆 592. / 51 Read more »

California Couple Loses Homeowners' Insurance After Draining Their Swimming Pool to Save Water'It's just very easy now for them to put a customer in the discard pile based on this tech information that they're using and buying. So far it's not really helping the consumer,' said one consumer advocate. Nadeau sent invoices to a local agent showing he had a new roof installed on his home seven years ago and a $4,000 upgrade just last March. He also sent photos of the finished roof. 'We've lived in this house for 50 years and have maintained our roof in a very effective way. So to have an insurance company telling me that I'm not doing my job is a little bit annoying,' Nadeau said.
Source: ABC7Chicago - 🏆 284. / 63 Read more »

California Couple Loses Homeowners' Insurance After Draining Their Swimming Pool to Save Water'It's just very easy now for them to put a customer in the discard pile based on this tech information that they're using and buying. So far it's not really helping the consumer,' said one consumer advocate. Nadeau sent invoices to a local agent showing he had a new roof installed on his home seven years ago and a $4,000 upgrade just last March. He also sent photos of the finished roof. 'We've lived in this house for 50 years and have maintained our roof in a very effective way. So to have an insurance company telling me that I'm not doing my job is a little bit annoying,' Nadeau said.
Source: ABC7Chicago - 🏆 284. / 63 Read more »

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