indicates that flexible work benefits work–life balance, productivity, and organizational outcomes — a true “win-win.”
These two talented people were not working with their strengths. Fortunately, the fix was not difficult: Celine wanted to do the very work that was leaving Jenna drained. Jenna cut back her hours and handed her public-facing duties to Celine. This gave both employees portfolios of work aligned with their strengths and schedules aligned with their needs. Their physical and mental health, along with their perception of belonging, greatly improved.