BPOs ‘disturbed’ by abuse of Filipino AI workers

“shamelessly abusing” Filipino workers working in the lowest rung of the artificial intelligence subsector, an industry leader said Thursday.

“Anything that is negative will affect all of us,” Madrid added, noting that the business group is not aware of the extent of how unregistered BPO activities are exploiting, allegedly, millions of Filipinos employed in the lowest rung of the AI subsector. The workers interviewed by the Post said they often earn far below the minimum wage in the Philippines, though at times they admitted they do make more than the minimum.

“It’s not a very complex task. In fact, I’m guessing it’s a very repetitive and monotonous task. I don’t think it needs much training,” he said, noting that the IT-BPM industry hires only the most competent and skilled workers.

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