Why Panera's Decision To Handle Its Own Delivery Is Now Paying Off

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Why Panera's decision to handle its own delivery is now paying off:

 

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from a higher-up standpoint it looks smart, but doesn’t mean theybe been perfect... paying $5an hr +tips, taking $3 as a delivery fee which the driver does not receive and not being clear to the customer that the driver basically only makes tips, has resulted in drivers quitting

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