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As It Approaches 50, Southwest Is Dealing With Mature Airlines' Kind Of Problems

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For probably the 1st time in its 47 years of happily disruptive history, Southwest Airlines is having to deal with 3 major negative PR, operational and market events all at once

 

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On top of these issues they allow animals that clearly aren’t “service animals” on their planes. They also allow people who are not handicapped to board their plane first with a Dr’s bogus note.

That’s an oddly negative headline that doesn’t tell the story. Better journalism please.

I can get a ticket on a competitor for cheaper now, that offers more inflight amenities, and AN ASSIGNED SEAT. Swa used to appeal bc they were cheap. Now...?

Ouch

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As It Approaches 50, Southwest Is Dealing With Mature Airlines' Kind Of ProblemsSouthwest is dealing with three major negative PR, operational and market challenges at once, the nature of which are the latest confirmations that it is no longer a precocious upstart annoying long-established rivals with its newfangled marketing antics.
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