Google’s Bard can now read emails as company tries to show it’s useful

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To get more people to use its artificial intelligence tools, Google is integrating its Bard AI chatbot with Gmail, Google Docs and other products.

Bard, which competes with OpenAI’s ChatGPT and Microsoft’s Bing, will now be able to look through and summarize emails from Gmail, search through Google Docs and check flight prices with Google Flights, without users needing to leave the AI tool’s main screen. Bard appears as a box where a user enters a question.

For example, a user could ask Bard to search through a tangled series of dozens of emails from a school and summarize only the most important items a parent needs to know.The updates will give Bard access to its users’ content stored on Google products. The company does not use personal emails to train Bard and make it more competent, said Jack Krawczyk, the head of product for Bard.

The announcement Tuesday is the latest step in Google’s quest to push generative AI tools like Bard into more products and convince investors that it should still be considered the leader among AI companies.want to use — and eventually pay for — generative AI. “There are many people who have found ways to use it but the average person is still saying ‘I haven’t found a way to integrate it into my personal life and I don’t necessarily fully trust these language models because they make things up,’” Krawczyk said.” problem that researchers say is inherent in the underlying technology. Proponents of generative AI say the ability to make up information is important because it gives chatbots creative ability.

 

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