Consumers' Federation Australia chair Gerard Brody has claimed consumer protection"simply doesn't exist" in the aviation industry as the Senate's inquiry into the sector begins gathering evidence.
He argued that broader competition concerns, as highlighted by the Australian Competition and Consumer Commission, needed urgent attention after"failure" by the industry to do the right thing by customers. Consumers' Federation Australia chair Gerard Brody has claimed consumer protection"simply doesn't exist" in the aviation industry as the Senate's inquiry into the sector begins gathering evidence. Picture: Stuart McEvoy for The Australian, there's been a level of disdain for passengers over many years and a failure to develop a consumer protection framework that means people are treated fairly.
As part of his evidence to the Senate, Mr Brody argued for protections covering bookings and ticketing, and delays and cancellations including requirements for defined compensation when those occur.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:
Business Business Latest News, Business Business Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Senate inquiry into blocking of Qatar Airways flights beginning on TuesdayThe first public hearings of a senate enquiry into the blocking of additional Qatar Airways flights into Australia will begin on Tuesday. The inquiry will also investigate the broader issue of competition in Australia’s aviation sector. Nationals Senate Leader Bridget McKenzie says the focus for the Sydney hearing on Tuesday will be on issues in Sydney Airport – as well as on “broader consumer concerns'. “We know the ACCC in their last report … made specific comments around soft hoarding by both Qantas and Virgin in and out of the Sydney Airport and the impact that was happening on prices and competition,” Ms McKenzie said. “The focus for the Sydney hearing will be on those issues in Sydney airport and also on the broader consumer concerns in both our tourism and travel industry and the customers that have been flooding the inquiry already with concerns about their frequent flyer points.”
Source: SkyNewsAust - 🏆 7. / 78 Read more »
Warning to avoid 'dodgiest con men' running bitumen scamsWestern Australia&x27;s consumer watchdog has taken a jab at so-called "bitumen bandits", who are leaving home and business owners out of pocket.
Source: 9NewsAUS - 🏆 10. / 72 Read more »