BBB: Ask questions, B.C. man says after used car deal goes sour

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Where do you begin? The Better Business Bureau has tips for those looking to invest in a used vehicle and how to avoid potential scams.

With so many things to consider, such as financing options, the best vehicle to fit your lifestyle, and a variety of technical features, it begs the question: "Where do you even begin?"

BBB serving Mainland BC and Yukon are reminding consumers that choosing a car can be hassle-free, if you keep certain things in mind before you make such a big-ticket purchase.Vancouver example In March 2023, Vancouver resident Simon Underhill bought a used car from a dealership that appeared to be in good condition. But six weeks later, the car began making unusual noises while driving on the highway.

"Whenever you’re making a big purchase, it's so important to ensure you’ve reviewed every detail of the contract," says Aaron Guillen, Media and Communications Specialist with BBB serving Mainland BC & Yukon. "Who is responsible for repairs, should any arise in the first few months? Will the dealership replace your car if your purchase turns out to be a lemon? These are the questions you need to be asking before you walk off the lot.

 

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