Artificial intelligence, for all the pronouncements of it being all for and about the business, still mainly resides within the domains of IT developers and specialists. That’s okay for now, but it's urgent that business leaders and professionals outside the technology space really get to know how to work with this rising technology — both the internal process and generative sides., global CTO of Workday.
AI efforts still sit squarely in the IT organization,"and IT leadership in AI is critical more central to business success than ever before,” says Sohigian. Still, he adds,"as machine learning becomes more significant to the future of work, business leaders from across the organization – including the CEO, CFO, CHRO and CIO. All need to be involved in steering the AI efforts of an organization.
Plus, in the long run, there are risks to having AI initiatives led exclusively from the technical side of the house. The use of AI may invoke ethical and legal traps over copyrighted or protected content and confidential information security breaches, the Gartner analysts point out. This alone should get the full attention of managers and executives.
CEOs, CFOs, CHROs, and COOs should also become well-versed in the power and potential of AI, Sohigian adds. “They can provide comprehensive thinking around employee experience, business agility, privacy and security, and openness through integration and extensibility."