Unlock your potential as a Desktop Support Specialist. Join a dynamic team of driven professionals and contribute to top-tier software solutions. We are actively seeking a Desktop Support Specialist specializing in Executive VIP Support. In this role, you will deliver top-tier technical assistance and personalized service to our executive and VIP users. Join us in this critical role and help us enhance the IT experience for our executive team.
Must have working experience and advanced troubleshooting skills for all network, hardware, and software issues that may arise for the supported devices.Must have advanced mobile device support experience. .Previous experience in a high-touch support environment .Testing and evaluating new technologies .Troubleshoot and resolve hardware, software, audio-visual, and printer-related Incidents, Changes, and Requests within agreed Service Levels.Set up and maintain desktop/laptop equipment.
Maintain accurate and up-to-date asset inventory lists of all devices used by Exec VIP users and their personal assistants.
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