Glassdoor CEO Christian Sutherland-Wong views raw workplace feedback as "an important gift," even though receiving negative feedback can feel "uncomfortable" at times.
"Companies usually use annual surveys to try and get feedback from their employees; I have had that now at my fingertips every single day," Sutherland Wong says. "Our philosophy at Glassdoor is to embrace this transparency."in a recent interview that he attributes his success to surrounding himself with people that can give him unfiltered advice.
"It makes respect the broader leadership team more if we're not quiet on issues and show that we are listening and not defensive about the conversation being brought up in the company," Sutherland-Wong says.Responding to criticism can be tough. Although it is crucial to make sure that no piece of feedback you receive goes unacknowledged, not every single response you get will be good.
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