Exploring the future of travel, artificial intelligence, brand loyalty and sustainable adventuring are all on the docket for this year's event. Image courtesy of Condé Nast Traveler
Moderated by senior editor Megan Spurrell, high-ranking voices from companies such as Regent Seven Seas Cruises, Ennismore and Fora disclose their takes on how hospitality brands, both big and small, are retaining clients during the first panel of the day. Here, learnings from niche brands tackling global expansion and attracting the next generation are also on the agenda, both of relevance to many industry professionals navigating current customer service headwinds and complicated post-pandemic realities in real time.
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