Desktop Engineer (Cape Town) - IT-Online

Are you searching for opportunities as a Desktop Engineer? We are looking for someone in a permanent position in Cape Town.Remote user support to users across 125 stores

General support of end user computing for hardware, networking, printing, application, OS and boardrooms equipmentAchieve expected SLA and quality requirements and KPIs to support client contract objectivesEffective time and call management to support contractual objectivesEnsure effective resolution of calls within agreed timelines at expected service qualityFrequent and appropriate communication with users wrt resolution progress of incidents and requestsMust be experienced in Microsoft...

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