The federal government has restated its commitment to prompt and effective service delivery, especially in its Ministries, Departments and Agencies .Special Assistant to President Muhammadu Buhari on Ease of Doing Business, Mrs. Jumoke Oduwole, made the assertion in Lagos during the signing ceremony of the Service Level Agreement between the Nigerian Maritime Administration and Safety Agency and its stakeholders.
Speaking at the occasion, Oduwole, who was represented by Mr. David Uzozike, commended NIMASA for its commitment to excellence as well as prompt and consistent submission of the agency’s monthly performance reports. According to Akajemelu, with the SLA initiative, the service provider is saying to the public it is committed and as such has handed to the public all the standards that will be deployed to ensure that excellent services are rendered at all times.
“The signing marks a new era and significant milestone for the Agency for greater service delivery in quantifiable and measurable terms. It also brings to focus what the leadership of NIMASA stands for on the issues of effectiveness, efficiency, and, most importantly, the credibility of service delivery,” Peterside said.
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