Association of Funeral Directors Singapore Disagrees with CCCS Statement

The Association of Funeral Directors (AFD) Singapore disagrees with a recent statement by the Competition and Consumer Commission of Singapore (CCCS) regarding the funeral service industry. AFD criticizes the limited sample size of the CCCS survey and argues that it does not accurately represent the population of Singapore. The association also questions the use of anecdotal answers in the report to highlight shortcomings in services provided by funeral service providers.

AFD states that they were not involved in the survey's development. The CCCS suggests that funeral service providers should improve transparency in pricing and non-pricing issues

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Singapore urges funeral service providers to be more transparent about pricesFuneral service providers in Singapore are urged to be more transparent about their prices, according to the country's competition watchdog. A market study conducted by the Competition and Consumer Commission of Singapore (CCCS) found that arranging a funeral can involve various add-ons, making it highly customizable. The CCCS recommends that funeral service providers inform consumers that package prices may change if additional items are added.
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