Datacentrix has achieved several information security and privacy management, quality management, and occupational health and safety certifications from the International Organisation for Standardization .
“One of the primary benefits of these certifications is that, by adhering to these internationally recognised standards, the organisation is providing its employees with the necessary tools and guidelines to perform at their best levels. The ISO 27001, 27701 , 27017, 27018, and 27032 and certifications specifically emphasise information management systems, including security and privacy management. In today’s digital landscape, where data breaches and cyber threats pose significant risks, comments Naidoo, having these certifications ensures that Datacentrix employees have access to secure systems and processes, allowing them to work confidently without worrying about the security of sensitive information.
An example of this could be on the help desk side, where the ISO 9000 framework would provide guidance on the expected workflow – such as when to escalate a call, and who to escalate to – defining where responsibilities lie and the chain of command.
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