Boeing Crews Reportedly Did Not Follow Procedures Amid Pressure Over Jet Delays

Boeing’s factory logs show that crews apparently did not follow procedures as they faced mounting pressure over delays in finishing a jet that would later have its door plug blown off midflight, according to a report. The production breakdown, as first reported by the Wall Street Journal, was highlighted in the company’s Shipside Action Tracker (SAT) entries, which are internal channels used to communicate fixes for production problems.

Damaged rivets around the frame of the door plug in the jet’s fuselage were flagged for repair on Sept. 1 at Boeing’s factory in Renton, Washington, but target dates for completion were continually missed, according to the newspaper, which reviewed the logs. Workers extended the estimated completion time 50 times and escalated the situation to a "Tier 3" priority, according to the logs. The pressure to finish the jet was highlighted with dollar signs in an internal message reviewed by the newspaper that read: "$$TIER-CHG: 2 – 3 $$

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