New tariff: Discos get April 11 deadline to refund customers wrongly billed

The Nigerian Electricity Regulatory Commission has given 11 electricity distribution companies till April 11, 2024, to refund customers wrongly billed at the new rate.The Nigerian Electricity Regulatory Commission has given 11 electricity distribution companies till April 11, 2024, to refund customers wrongly billed at the new rate.

It also directed all Electricity Distribution Companies to provide as much clarity as possible to all affected customers.1. All DisCos shall ensure that only the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as band A for the purpose of vending to prepaid customers and billing for post paid customers on their networks.

4. All customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday 11th April 2024, and file evidence of compliance with the Commission by 12th April 2024. President Bola Tinubu has appealed for global peace and stability in Africa and other trouble spots around the world, the News Agency of Nigeria reports.

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