IT Service Delivery Manager - Gauteng Benoni

The IT Senior Analyst ZA main role is to assist with ensuring proper IT operations so that the Manufacturing plant can remain operating at full capacity and that end users can accomplish business tasks. This includes resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

For end user support, using email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, the IT Technical Support Engineer will contact end-users via phone or in person and/or provide clear, written instructions and technical manuals.Monitor and maintain computer systems and networks

In this role, you will be dealing with Internal customers. You should beconfident in dealing with all levels of management

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