Group IT Manager based Johannesburg South.10 years in IT Administration/ Networks.Diploma in IT Systems Administration one.Server and networks administration and maintenance.Business continuity – security, back-ups and recovery.Responsibilities and expectations but not limited to:Oversee other IT Administrators, as well as the SAP Consultant.Attend to more complex /most important tickets.Report on helpdesk and single ticketing system activity and efficiency/effectiveness improvement.
Maintain and manage user profiles and passwords for all software and hardware – Create and remove profiles and passwords for new and old users monthly.KPA: Server Management and Maintenance:Ensure that all backups are performed regularly, completely, and successfully and backups are thoroughly tested, and results of tests documented and followed up on/rectified.Monitor server related problems/issues and ensure appropriate, complete, and timely resolution by service provider.
Monitor and report on the ongoing need for replacement and upgrading of IT infrastructure and hardware.Maintain and regularly review list of approved IT infrastructure and hardware vendors.IT hardware includes personal computers, laptops, UPS, cell phones, tablets, connectivity, telephones, CCTV cameras, etc.Maintain accurate records of all IT software in use throughout the Group .
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