AI use by businesses is small but growing rapidly, led by IT sector and firms in Colorado and DC

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“Many small businesses, such as barber shops, nail salons or dry cleaners, may not yet see a use for AI, but this can change with growing business applications of AI.”

FILE – OpenAI’s ChatGPT app is displayed on an iPhone in New York, May 18, 2023. The rate of businesses in the U.S. using AI is still relatively small but growing rapidly, with firms in information technology and professional services, and in locations like Colorado and the District of Columbia, leading the way, according to a new paper from U.S. Census Bureau researchers. The rate of businesses in the U.S.

“Many small businesses, such as barber shops, nail salons or dry cleaners, may not yet see a use for AI, but this can change with growing business applications of AI,” they said. “One potential explanation is the current lack of AI applications to a wide variety of business problems.” The type of work AI was used for the most included marketing tasks, customer service chatbots, getting computers to understand human languages, text and data analytics and voice recognition.

The two places with the nation’s highest AI use by firms, Colorado and the District of Columbia, had adoption rates of 7.4% and 7.2%, respectively. Not far behind those states were Florida, Delaware, California and Washington State. Mississippi had the smallest AI use with 1.7% of firms. “For the first time that I know of, we are in a place to measure the diffusion of a general-purpose technology through the economy to learn what impact it has,” Jarmin said.Ask Amy: A friend wants to impose "bro code"Golden’s Bonfire Burritos adding two more locationsJevon Porter — brother of Nuggets’ Michael Porter Jr. — accused of driving while intoxicated

 

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