The right candidate will form part of the NG-VAS Domain Team and will be responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based clients and any other solution streams that may fall within the space over time.
Responsible for high-level troubleshooting and system security, and ensures all tasks are undertaken in-Will be responsible for documentations detailing progress, proposals, reports, guidelines an manuals for all tasks. In parallel to all the above they will be responsible for detailed accountability for times spent and actions• Provide standby support ..• Manage system capacity and performance, proactively ensuring systems meet the growing load• Manage and conduct deployment activities as required • Must have DevOps and Support experience• Ability to do research and find answers to questions/problems.• Excellent problem-solving and communication skill• Ability to work on his/her own.
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