Leading Virtual Assistant Company, Suki, Strikes Landmark Deal To Ease Clinical Administrative Burdens

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I am a physician, healthcare strategy executive, speaker, and writer, focusing on the intersections of healthcare, digital innovation, and policy. I completed an M.D./ J.D. dual-degree with distinguished honors.

In its latest effort to alleviate administrative burdens in the clinical setting, leading virtual assistant pioneer Suki is partnering with Premier, Inc., a healthcare improvement company, to provide the latter’s nearly 4,000+ strong hospital network with access to Suki’s revolutionary platform. Through this deal, Premier members will be able to take advantage of special pre-negotiated deal terms and pricing to leverage Suki for their organizations.

Notably, healthcare administrative and documentation tasks have been cited as among the leading causes of burnout and attrition in the field. Athat was published in the Journal of the American Medical Association in 2022 surveyed nearly 1500+ physicians to understand the onerous tasks they face on a day-to-day basis and the impact on the field holistically; the study found that on average, physicians spent nearly 1.

Technology giants and startups alike are racing to find ways to reduce or ease the administrative burdens faced by clinicians. However, this function is not easy to automate or adopt, as the documentation is incredibly nuanced. Furthermore, with increasing rates of security breaches and privacy concerns, healthcare organizations are hesitant to adopt robust technology solutions for clinical settings.

Undoubtedly, the work in this arena is just getting started. As companies like Suki continue to scale and improve their technologies, they must continue to prioritize privacy, security, affordability and most importantly, tangible value to stakeholders. However, if done thoughtfully, this realm of technology can truly impact the next generation of healthcare delivery.

 

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