Some customers of an Australian non-bank mortgage lender have had their personal details accessed, including bank account information and passport number, in a worrying data breach. Firstmac customers received an email from the Brisbane-based company telling them they had recently experienced a “cyber incident” in which a third party accessed some of its IT system. As a result an unknown number of customers had their personal information stolen.
It said the data breach had not had any impact on the company’s businesses operations, and stressed that its systems were secure. “We already have robust security processes in place for any account access changes which will require you to confirm your identity using either biometrics and or two factor authentication,” it said. “We are committed to protecting the personal information of all our customers, and we sincerely apologise for any concern this incident may have caused you.
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