The new Sonos app has started quite a kerfuffle with the company's community. We're about a month into the new app living on people's phones and desktops, and after the company took a note from Apple's Phil Schiller a couple of weeks ago and said that the update took 'courage,' Sonos CEO Patrick Spence is now coming out to defend the redesign.
We’re heads down and making sure we get those addressed.' The new Sonos app with the Move speaker. Spence is aware of all of that and says that a lot of those missing features are coming back and that the company should have done a better job of making that clear. The CEO says they should have made clear what features would be missing at launch and 'when they’re coming. Because we already had a plan for how to go through that.
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