The News Agency of Nigeria reports that the company’s reaction was on the sideline of recent security challenges faced by its drivers and users in the country.Francesca Uriri, Communications, West Africa/Sub-Saharan Africa told NAN in an interview in Lagos on Friday that security of its users was paramount to it and that was why in October 2018, Uber launched the safety toolkit.
She said that the toolkit was aimed at raising the bar on safety and increase transparency, accountability and peace of mind for all users. She said it had enabled riders track every trip with Global Positioning System technology and report any issues within 24 hours with a dedicated safety team.”With the introduction of the new safety features, the company aims to doubling down on safety and help make the Uber ommunity safer.
Uriria said that the other features included safety Centre – a new app-housed safety information hub where riders could find information on some of the key existing safety tools in the app.