Network Operations Engineer - IT-Online

  • 📰 ITOnlineSA
  • ⏱ Reading Time:
  • 23 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 13%
  • Publisher: 63%

Business Business Headlines News

Business Business Latest News,Business Business Headlines

IT Industry News. Daily.

– Monitor Field Team groups for escalations and assistancerequests, including switch renaming, device connection issues,and bespoke requests.

Escalations:- Escalate down, flapping, or restoring sites to the Internal NOCand Tower Down group, unless instructed otherwise or unsureof the outage reason.- Assist Area Managers by addressing specific client issues,even if not through APEX, based on direct contact with theclient.Provide assistance on Apex with complex issues escalatedfrom Senior engineers related to network quality, VPN, VoIP, orcloud-related faults raised by customers.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 16. in BUSİNESS

Business Business Latest News, Business Business Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

NETWORK ENGINEER III - IT-OnlineIT Industry News. Daily.
Source: ITOnlineSA - 🏆 16. / 63 Read more »

Network Engineer - IT-OnlineIT Industry News. Daily.
Source: ITOnlineSA - 🏆 16. / 63 Read more »

Systems Software Engineer - Automation Engineer at Ntice SearchIT Industry News. Daily.
Source: ITOnlineSA - 🏆 16. / 63 Read more »

Engineer: Machine Learning Software Engineer at Mintek - Gauteng RandburgIT Industry News. Daily.
Source: ITOnlineSA - 🏆 16. / 63 Read more »

Engineer: Machine Learning Software Engineer at MintekIT Industry News. Daily.
Source: ITOnlineSA - 🏆 16. / 63 Read more »

Senior Infrastructure and Network Engineer - Gauteng CenturionIT Industry News. Daily.
Source: ITOnlineSA - 🏆 16. / 63 Read more »