Discovery Insure confirms data breach

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The company said the policy details of 19 clients had been obtained.

Discovery Insure, a subsidiary of Discovery Holdings, confirmed on Thursday it encountered a data breach in which 19 instances were identified where an impersonator passed its verification process.

“Through Discovery’s audit and forensic screenings, we detected a scam where an impersonator called the Discovery Insure call centre requesting the policy details of Discovery Insure clients. The impersonator most likely obtained personal information from historical third-party data breaches, outside of Discovery, and used the personal information to attempt to pass Discovery Insure’s identification and verification screening.

“We take our responsibility in respect of data privacy incredibly seriously, which is why we proactively alerted clients who were targeted and offered support, including personal security consultations, and we also appointed forensics specialists to continue ongoing monitoring,” it added.

 

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