, 9,670 consumers in 9 countries, on the same subject. It found that large majorities in each country think that within 50 years it “definitely will happen” or “probably will happen” that robots and computers will do much of the work now done by people. Fewer than half of the respondents to the Pew Research survey think that outcome would lead to new, better-paying jobs, which is counter to the thinking of most CEOs and economists.
Senior executives must lead that entire employment ecosystem, not just the full-timers, Boudreau said. Best Places to Work rankings that don’t factor in feedback from those outside workers are only scratching the surface, he said. Unfortunately, federal and state laws continue to dissuade employers from using contingent workers, treating the latter as an exploited class and ignoring the fact that many of them choose to work independently, Boudreau noted.
The HR leaders surveyed by KPMG said that senior management continues to undervalue the need to cultivate the “employee experience” in order to meet the needs of five generations in the workforce. Younger employees, in particular, are drawn to companies more because of the culture and their “personalized experience at work,” DiClaudio said, and less because “we’re number 1” in a given market segment or industry.
Meantime, almost half of the CEOs KPMG recently surveyed admitted that they struggle with understanding how millennials differ from other generations. Almost half of respondents said that appointing senior leaders who can better relate to millennials is one of their biggest challenges. KPMG’s global HR survey calls out
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